Returns & Exchanges
At Cottonking, we stand by the quality of our premium cotton apparel and offer a hassle-free 15-day return and exchange policy for all unworn garments with original tags intact. Whether you need a different size or a complete refund, we are committed to ensuring your absolute satisfaction with every purchase.
Initiate Request
Log in to your account, navigate to 'My Orders', and select the specific item you wish to return or exchange within 15 days of delivery.
Quality Inspection
Ensure the garment is folded neatly in its original packaging with all brand tags and invoices attached to facilitate a smooth approval process.
Doorstep Pickup
Our courier partner will arrive at your address within 48 hours of your request to collect the package and provide a physical acknowledgment receipt.
Refund or Replacement
Once the item reaches our warehouse and passes quality checks, we will dispatch your replacement or process your refund to the original payment source within 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing